All ZPG products come with a 14-day money-back guarantee if you are
not completely satisfied.
If for any reason you are not happy with your purchase from Zigon
Performance Group, you may return it for a full refund within 14 days
of your purchase. If you've purchased one of our electronic-only products,
contact customer service about receiving a refund.
100% Safe Shopping Guarantee
Our 100% Safe Shopping Guarantee protects you while you shop at Zigonperf.com,
so that you never have to worry about credit card safety. Period.
How does Zigon Performance Group protect customer information?
Unless you choose to use our standard server checkout option, all
of the information you enter to place an order will be stored
using a
secure server. We use state-of-the-art 128-bit SSL encryption verified,
issued, and certified by PlugNPay
Technologies. The secure server
software (SSL) encrypts all information you enter before it is sent
to us. You
can
always be aware of a secure page by spotting the lock in the bottom
status bar of your browser. Furthermore, all of the customer data
we collect is protected against unauthorized access, both at
our offices
and at our hosting facility.
Guarantee Details
Under the Fair Credit Billing Act, your bank cannot hold you liable
for more than $50.00 of fraudulent charges. If your bank
does hold you liable for any of this $50.00, Zigon Performance Group
will
cover the entire liability for you, up to the full $50.00.
Zigon Performance
Group will cover this liability only if the unauthorized
use
of your credit card resulted through no fault of your own
from purchases
made at Zigonperf.com while using the secure server.
In the event of unauthorized use of your credit card, you must
notify your credit card provider in accordance with its
reporting rules
and procedures.
Contact
Us
Please mail, call, fax or email us if you have any questions:
Zigon Performance Group
600 Columbia Mills CT
Wallingford, PA 19086-6778
Paper
book orders will be shipped by UPS (United Parcel Service).
You can select from the following UPS shipping options to US
destinations: Next Day Air, 2nd Day Air, 3 Day, Ground, and from
the following options for foreign destinations: Canada Standard,
Worldwide Express, Worldwide Express Plus, Worldwide Expedited.
For
estimated UPS delivery times to your location, visit the UPS
Delivery Time page. Your books will ship from the United
States Postal code: 19043 on the next business day after you
place your order.
PDF
files will be available for download immediately after your
credit card transaction is processed.
QuickMeasures and Goaltutor online
subscriptions will
be available for immediate access after your credit card transaction
is processed.
All
paper books and CDROMs have
a 14 day money-back-guarantee. If you feel the book or CDROM
does not meet your needs, please return it using an insured carrier
(UPS, USPS insured, etc.) in saleable condition for
a
full refund.
Our
returns address is Zigon Performance Group, Attn Returns
Department, 2106 E. MacDade Blvd, Holmes, PA 19043, USA.
All
eBooks also
have a 14 day money-back-guarantee. If you feel the book does
not meet your needs, please contact customer
service with the order number and reason for the return. Because this
is an electronic book, we will ask you to erase all copies and
will refund your purchase price.
QuickMeasures, GoalTutor and Hard Stuff
subscriptions also come
with a money-back guarantee. If you feel the subscription does
not meet your needs, please contact customer
service with the order number and reason for the return.
