Customer Service

Satisfaction Guarantee

Your Satisfaction is Guaranteed! Period.

All ZPG products come with a 14-day money-back guarantee if you are not completely satisfied.

If for any reason you are not happy with your purchase from Zigon Performance Group, you may return it for a full refund within 14 days of your purchase.

100% Safe Shopping Guarantee

Our 100% Safe Shopping Guarantee protects you while you shop at Zigonperf.com, so that you never have to worry about credit card safety. Period.

How does Zigon Performance Group protect customer information?

Unless you choose to use our standard server checkout option, all of the information you enter to place an order will be stored using a secure server. We use state-of-the-art 128-bit SSL encryption verified, issued, and certified by Google Checkout. The secure server software (SSL) encrypts all information you enter before it is sent to us. You can always be aware of a secure page by spotting the lock in the bottom status bar of your browser. Furthermore, all of the customer data we collect is protected against unauthorized access, both at our offices and at our hosting facility.

Guarantee Details

1. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Zigon Performance Group will cover the entire liability for you, up to the full $50.00. Zigon Performance Group will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Zigonperf.com while using the secure server.
2. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Contact Us

Please mail, call, fax or email us if you have any questions:

Zigon Performance Group
600 Columbia Mills CT
Wallingford, PA 19086-6778

Call: 610.291.5884
Fax: 484.450.2003
Email: jack@zigonperf.com

Returns Policy and Instructions

ZPG's business is built on customer satisfaction.

• All eBooks also have a 14 day money-back-guarantee. If you feel the book does not meet your needs, please contact customer service with the order number and reason for the return. Because this is an electronic book, we will ask you to erase all copies and will refund your purchase price.

• QuickMeasures, GoalTutor and Hard Stuff subscriptions also come with a money-back guarantee. If you feel the subscription does not meet your needs, please contact customer service with the order number and reason for the return.