-
ABF Freight System - Helped design and
staff new performance improvement department. Trained managers in
negotiation skills.
-
American Compensation Association - Participated
in the first-ever Satellite Teleconference on Team Performance Management.
-
Aetna Life and Casualty - Conducted front-end
analysis for business specialist position training.
-
Air Products and Chemicals - Designed,
piloted and installed a performance management system. Created example
individual performance measures. Created management training materials
on negotiating performance standards, interpersonal skills, and
appraising performance. Created performance management system training
materials for research and development division.
-
Allied Signal Aerospace, Kansas City
Division - Designed, piloted and installed a performance management
system. Created example individual performance measures. Created
management training materials on developing performance standards,
developing feedback systems, and negotiating performance standards.
Created officer-level performance measures
-
American Exploration Company - Created
team performance measures for an exploration and exploitation team.
-
American Family Insurance - Designed,
piloted and installed a performance management system. Created example
team and individual performance measures. Created management training
materials on negotiating performance standards, interpersonal skills,
appraising performance and making pay decisions. Created officer-level
performance measures.
-
Ameritech - Created example performance
measures and custom training materials to teach performance planning
to managers and employees.
-
Ares-Serono Corporation - Trained managers
to create measurable Goals for employees world-wide.
-
AT&T - Taught network selling skills.
-
Asbury Park Press - Taught managers,
graphic artists and reporters to measure performance.
-
Avon Products - Created and delivered
team performance measurement training for market research department.
-
Beckman Instruments - Created example
performance measures and custom training materials to teach performance
planning to managers, scientists and employees.
-
Blue Cross/Blue Shield of Maryland -
Reviewed existing performance management system and recommended
improvements.
-
Christiana Care Health System - Trained
senior managers to create measurable goals for all salaried staff
positions hospital-wide.
-
City of Colorado Springs - Helped redesign
the city's performance management system.
-
Colorado Student Loan Program - Trained
managers to create measurable goals for all employee positions.
-
Consumers Water Company - Created example
performance measures and custom training materials to teach performance
planning to managers and employees.
-
Continental Bank - Created example performance
measures and custom training materials to teach performance planning
to managers and employees.
-
Central Intelligence Agency/Foreign Broadcast
Information Service - Taught mid-level managers how to create
team performance measures.
-
Coors Brewing Company - Created example
performance measures and custom training materials to teach performance
planning to managers and employees.
-
Delaware River and Bay Authority - Reviewed
existing performance assessment system and recommended improvements.
-
Denso Manufacturing - Trained senior
managers to create measurable goals for all non-manufacturing positions.
Created company-specific performance goal examples for an intranet
reference guide. Trained trainers to maintain the program.
-
Dresser Rand Corporation - Trained managers
to set measureable goals for employees.
-
Enbridge Consumer Gas - Designed performance management training
materials.
-
Exelon Corporation - Created customized
performance management training materials and trained managers to
set measurable goals for employees.
-
Farmland Industries - Trained human resources
staff in performance technology.
-
Federal Aviation Administration - Created
example performance measures and custom training materials to teach
performance planning to managers and employees.
-
Fleur de Lait Foods - Helped create an
HR Scorecard for plant-and regional-level operations.
-
General Dynamics - Fort Worth Division
- Designed, piloted and installed a performance management system.
Created example individual performance measures. Created management
training materials on negotiating performance standards, interpersonal
skills, and appraising performance.
-
Georgia State Merit System - Taught agency
managers to create performance measures. Installed internet-based
state-wide measurement idea database.
-
Granite Construction - Trained managers
to set measureable goals for employees.
-
Hallmark Cards - Created example performance
measures and custom training materials to teach performance planning
to managers and employees. Created officer-level performance measures.
-
HB Fuller - Evaluated and refined the
design of their new team performance evaluation system.
-
Immunex Corporation - Created example
performance measures and custom training materials to teach performance
planning to managers and employees.
-
Kellogg's Company - Created example performance
measures and custom training materials to teach performance planning
to managers and employees.
-
Kentucky Fried Chicken - Created example
performance measures and custom training materials to teach team
performance planning to managers and employees.
-
Lexis-Nexis - Trained trainers to help
800 managers create measureable goals for 8,000 employees world-wide.
-
Log-On America - Trained senior managers
to create measurable goals for all employees.
-
Los Alamos National Laboratory - Created
example performance measures and custom training materials to teach
performance planning to managers and employees.
-
M&M/Mars - Created example performance
measures and custom training materials to teach performance planning
to managers and employees.
-
McNeil Consumer Products - Taught 60
team members how to create team and individual performance measures
to drive performance-based pay.
-
Medrad Corporation - Trained managers
to create measurable goals for teams throughout the company.
-
Metropolitan Washington Airport Authority
- Trained managers to create measurable goals.
-
Mutual Fund Organization - Facilitated
the design of performance measurments for an internal Organizational
Development function of a major mutual fund organization.
-
Newsday - Taught managers how to create
measurable goals for all employees. Trained trainers to deliver
the training.
-
Office of Personnel Management - Delivered
1 day workshop on measuring team performance.
-
PECO Energy - Created team measurement
system for customer service team. Developed an organization-wide
measurement idea intranet database.
-
Pfizer Incorporated - Trained employees,
managers and trainers to create measureable goals for teams and
individuals in Pfizer's Distribution and Administration Center.
-
Pinnacle West Corporation - Installed
an organization-wide online goal-setting training program.
-
PJM Interconnection - Created example
performance measures and custom training materials to teach performance
planning to managers and employees.
-
Primus Automotive Financing - Trained
executives to set measurable goals for teams.
-
Purina Mills - Created example performance
measures and custom training materials to teach performance planning
to research and development managers and employees.
-
R.L. Polk & Company - Designed, piloted
and installed a performance management system. Created example individual
performance measures. Created management training materials on negotiating
performance standards, interpersonal skills, and appraising performance.
-
Square D Corporation - Created example
performance measures and custom training materials to teach performance
planning to managers and employees.
-
Sun Oil Company - Created example performance
measures and custom training materials to teach performance planning
to managers and employees
-
TACOM - Trained senior military officers
to create measurable goals for Army weapons design, deployment and
maintenance operations worldwide.
-
Texas Instruments - Trained human resources
department and managers to create team performance measures.
-
TWA - Created job aid for job analysis.
-
University of California at Davis - Trained
staff of the Information Technology Department to create measurable
goals for all positions.
-
Unisys Corporation - Created job aid
for network analysis sales training.
-
United Airlines/COVIA - Created job aid
to troubleshoot airline reservation system customer service problems.
-
United Telecom - Midwest Group - Created
example performance measures and custom training materials to teach
performance planning to managers and employees.
-
United Telephone of Ohio - Analyzed current
performance appraisal system and designed new system.
-
VA Hospital of Kansas City - Created
example performance measures and custom training materials to teach
performance planning to managers and employees.
-
Valley Hospital - Analyzed existing performance
appraisal system. Designed and piloted a results-based appraisal
system. Trained hospital management in goal setting.
-
Wegmans Foods - Created example performance
measures and helped install new performance appraisal system in
the grocery chain.
-
Yellow Freight System - Designed, piloted
and installed a performance management system. Created example individual
performance measures. Created management training materials on negotiating
performance standards, interpersonal skills, and appraising performance.
